Terms of service

1. Acceptance

These terms form a binding agreement between MLJ, SASU, the publisher of TableCadence, and the practice or individual who opens an account. You accept them by creating an account, by starting a subscription, or by using the service in any way. If you accept them on behalf of a studio or a company, you confirm that you have authority to bind that organization. If you do not accept these terms, do not use the service.

2. What the service does

TableCadence is a web application for licensed massage therapists. It records a rebooking cadence for each client, raises drift alerts when a client passes her usual interval between visits, collects digital intake and consent forms, stores SOAP notes written by the therapist, sends return messages that the account holder writes and approves, and reports retention figures such as rebook rate and average gap. The service supports the administration of a practice. It does not provide clinical advice, it does not diagnose, and it does not replace the professional judgement, the training or the licensing obligations of the practitioner using it.

3. Accounts and eligibility

You must be at least eighteen years old and legally able to enter into a contract. Accounts are for professional use by a massage practice and its staff. You are responsible for the accuracy of the information you provide, for keeping login credentials confidential, for the actions taken under your account, and for making sure every person you invite is authorized to see the client records held in it. Tell us promptly if you believe an account has been used without permission.

4. Acceptable use

You agree not to use TableCadence to send unsolicited commercial messages to people who have no relationship with your practice, to store data you have no right to hold, to reverse engineer or resell the service, to probe or interfere with its security, or to upload malicious code. You are responsible for obtaining the consents your jurisdiction requires before recording health information about a client or sending her a message. Accounts used to send bulk marketing to purchased lists will be suspended.

5. Subscriptions and billing

The published plans are Solo Table at $25 per month, Two Rooms at $55 per month and Studio at $115 per month, in United States dollars. Every plan is billed monthly in advance from the date the subscription starts, and the same date recurs each month. Prices exclude any sales tax or VAT that may apply, which is added where the law requires it. We may change plan pricing with at least thirty days notice sent to your account email, and a change never applies to a period you have already paid for. Plan limits, such as the number of therapist seats and the monthly allowance of return messages, are those shown on the pricing section of the home page.

6. Cancellation and refunds

You may cancel at any time from your account settings, without contacting support and without giving a reason. Cancellation takes effect at the end of the current paid month, and you keep full access until then. We do not prorate refunds for a partial month already begun, except where the law requires one or where a service failure on our side prevented normal use. Your data remains available for export for thirty days after the final billing date.

7. Your data

Client records, intake answers, SOAP notes, message history and appointment history belong to your practice. We process them only to run the service for you, to keep it secure, and to comply with law. We do not sell them, we do not use them for advertising, and we do not use the clinical content of your notes to train machine learning models. You can export your data in open formats at any time on any plan. After the export window closes, records are deleted from live systems and purged from backups within a further thirty days.

8. Service availability

We aim for a monthly uptime of 99.9 percent outside announced maintenance, and we publish incidents that affect availability. Maintenance is scheduled outside United States business hours wherever possible and announced in advance when it is likely to interrupt use. The service depends on hosting providers, email and message delivery networks that we do not control, and we do not promise uninterrupted operation.

9. Warranty disclaimer

The service is provided on an as is and as available basis. To the extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose and non infringement. We do not warrant that the service will be free of errors, that drift alerts will identify every lapsed client, or that any particular level of rebooking, revenue or retention will result from using it. Figures published on this website describe results measured across other practices and are not a promise about yours.

10. Limitation of liability

To the maximum extent permitted by law, MLJ, SASU is not liable for indirect, incidental, special or consequential loss, including lost profit, lost bookings, lost goodwill or the cost of substitute services. Our total aggregate liability arising from or connected to the service in any twelve month period is limited to the amount you paid for the subscription during that period. Nothing in these terms excludes liability that cannot lawfully be excluded.

11. Indemnity

You agree to indemnify and hold MLJ, SASU harmless against claims, damages and reasonable costs arising from your use of the service in breach of these terms, from content you upload, from messages you send through the service, or from your failure to obtain the client consents required by the law that applies to your practice.

12. Changes to these terms

We may update these terms to reflect new features, legal requirements or operational changes. Material changes are announced by email to the account address at least thirty days before they take effect, and the date at the top of this page is updated. Continued use after the effective date means you accept the revised terms. If you do not accept them, you may cancel before they take effect.

13. Governing law and jurisdiction

These terms are governed by French law. Any dispute that cannot be resolved amicably will be submitted to the exclusive jurisdiction of the competent courts of Paris, France. If any provision is found unenforceable, the rest of the agreement remains in force.

14. Contact

Questions about these terms, about billing or about cancellation go to jimenezjulien42@gmail.com. The publisher details, including the registered company address and identifiers, are on the legal notice. Data handling for the marketing site is described in the privacy policy.